Frequently Asked Questions
Q: I’m a new client. What should I know before my first appointment?
A: As a new client, please book a consultation before your first appointment and ensure your hair is fully detangled, from ends to root.
Q. Am I considered a new client if it's been over 1 year since my last visit?
A. Yes.
Q: Do you offer consultations?
A: Yes, I offer in-person consultations. Please call for details.
Q: What should I expect during a consultation?
A: During your consultation, I will review your medical history and discuss lifestyle factors affecting your hair health. After identifying any issues you may have, I’ll create a personalized treatment plan tailored to your needs.
Q. What treatments are available for hair loss?
A: Depending on the cause of your hair loss, Salon Dior Hair Studio offers a variety of treatments to help restore your hair and scalp health.
Q. Do I need to detangle my hair before my appointment?
A. Yes or there will be a $35 detangling fee, per 30 minutes, that will be added to your service.
Q: How can I find out what’s included in your services?
A: Click on the Styleseat listed service and the description will expand for more details.
Q: Do you offer gift cards?
A: Yes. Gift cards are available in the salon, and eGift Cards can be purchased online. Visit StyleSeat and click on the "Products" tab to buy one.
Q: Where are you located?
A: Salon Dior Hair Studio is in Sola Salon Suites, the Historic Riverside area. Please click here for directions.
Q: Is your salon handicap accessible?
A: Yes, our salon is handicap accessible and welcomes everyone.
Q: Can I bring additional people to my appointment?
A: Unfortunately, no. Seating is limited and extra guests are not permitted.
Q: My appointment is today, but I’m not feeling well. What should I do?
A: Please reschedule your appointment a few hours ahead through the StyleSeat app if you’re unable to make your appointment.
Q: What services does Salon Dior Hair Studio offer?
A: Haircuts, styling, coloring, treatments, natural styling, and hair loss solutions.
Q: Do you have a cancellation policy?
A: Yes, I have a 24-hour cancellation policy. Please call to notify me if you need to reschedule. "No Shows" will be charged 100% of the appointment cost.
Q: What happens if I am late for my appointment?
A: If you’re more than 15 minutes late, please call in advance to notify me, and I’ll do my best to accommodate you.
Q: Do you have early or late appointments?
A: Yes, I can accommodate early or late appointments for an additional $30 fee.
Q. If I have additional questions, what should I do?
A. You may text or call me for additional questions.